Hindsight · review build · data not yet validated
Intelligent assistants which combine continuous speech recognition, natural language understanding, problem solving, and animated personalities routinely assist with finding information, answering questions and conducting transactions. Intelligent assistants have become a primary interface for interacting with information-based services, with a wide range of choices available. A recent poll ...
Grader A: miss
No intelligent assistants with speech, language understanding and animated personalities were a primary interface in 2009. Siri shipped only in October 2011 and received mixed reviews. Voice assistants stayed a secondary interface through 2014; search boxes and graphical UIs remained primary.
Test: Share of information-service interactions done through conversational assistants: no assistant existed on phones before late 2010; well under 5% of interactions by 2014.
Grader B: miss
No mainstream speech-driven intelligent assistant existed in 2009. Apple launched Siri as a beta on the iPhone 4S in October 2011, and Google Now followed in 2012. These assistants had no animated personalities. They did not become 'a primary interface' for information services by 2014: the web browser and apps stayed primary.
Test: Mainstream test: 20% of users use a speech-and-language assistant as a primary way to reach information services. 2009: effectively 0%. First mass-market assistant: Siri beta, October 2011. No evidence of primary-interface status by 2014.