Unlike traditional CRM or customer databases, marketers in the cannabis space have additional regulations to contend with.
Continued as ftsg-tech-trends-2022-208
2022 Cannabusiness Tech (key insight: cannabis businesses struggle under federal rules; technology is emerging to support retailers and consumers; examples in-app ordering, delivery inventory, identity verification, payments) absorbs the 2021 cannabis business-software group: siblings Supply Chains (2021-185), Compliance Systems (2021-186) and Banking (2021-188) were agreed renamed to it in this pass. This item (Baker: dispensary e-commerce, inventory, loyalty automation) is retail software for dispensaries, covered one step broader. Merger exception, consistent with the three siblings. Medium certainty: no CRM or loyalty example is named on the 2022 page; 1st-year tag is weak evidence.
A trend is graded on whether the publisher keeps it, never as a hit or a miss (D6, D33).