Eight trends, each a chapter. Published date from PDF creation date (2011-01-19). Methodology: Accenture Technology Labs developed hypotheses in late 2010 about developments with significant impact on clients in the next five years. Earliest publicly readable edition.
The age of viewing everything through an application lens is coming to an end.
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Analytics is emerging as a major differentiator and value creator for businesses.
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Together, SaaS and PaaS rather than IaaS will enable IT to create value through a combination of cost reduction, speed to market, agility, and the ability to gracefully integrate business processes with partners and suppliers.
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More mature tools, frameworks, and methodologies will pave the way toward process-centric IT.
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What’s needed now is a cascaded, reflex-like security architecture that responds proportionately to threats when and where they happen.
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Leading organizations already know that. They will be attuned to regulations governing privacy and will develop a risk-based approach to data privacy.
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Social networks will evolve into “platforms” for reaching customers, tapping into their social identity, and gaining information about them, and about competitors and the market as a whole.
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The ability to create experiences by deeply engaging the user, using natural interfaces and integrating processes and devices, will be what differentiates leading companies and systems from the rest.
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