By 2020, innovative forms of online cooperation will result in significantly more efficient and responsive governments, business, non-profits, and other mainstream institutions.
By 2020, governments, businesses, non-profits and other mainstream institutions will primarily retain familiar 20th century models for conduct of relationships with citizens and consumers online and offline.
target year
2020
subject
internet and institutional change
share agree
72
share disagree
26
respondents
895
majority view
agree
question format
tension_pair
confidence
high
note
The report says many who chose the first statement doubted drastic change by 2020.