Agents as IT interface

By 2028, 45% of IT product and services interactions will use agents as the primary interface for ongoing operations.

Source

Verdict

Not graded yet.

All captured fields

futurescape

Worldwide IT Industry

rank

3

subject

Agents as IT interface

target year

2028

timing

by

metric

share of IT product and services interactions using agents as primary interface

value

45

unit

%

confidence

high