By 2019, 40% of Digital Transformation Initiatives Will Use AI Services; by 2021, 75% of Commercial Enterprise Apps Will Use AI, Over 90% of Consumers Will Interact with Customer Support Bots, and Over 50% of New Industrial Robots Will Leverage AI
share of digital transformation initiatives using AI services
value
40
unit
%
confidence
high
note
Also: by 2021, 75% of commercial enterprise apps use AI, over 90% of consumers interact with support bots, over 50% of new industrial robots leverage AI.