Future-forward IT organizations are modernizing the “IT back office” to a proactive model of self-service and engineered automation
Source
Verdict
fadedNot listed again within the publisher's next two editions, nor later (D33). A trend is graded on whether the publisher keeps it, never as a hit or a miss (D6, D33).
All captured fields
- rank
- 4
- subject
- IT automation (self-service, engineered automation)
- confidence
- high
- note
- Chapter subtitle. No horizon stated in the chapter.