Seven trends. Published date from PDF creation date (2013-02-22). The Research Methodology gives no fixed horizon ('in the years ahead'), so no edition-level horizon is recorded. Quotes are the deck line printed under each trend title.
Moving beyond transactions to digital relationships
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Formulate the questions, and design for the answers
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Matching the speed of decision to the speed of action
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Accenture estimates that by 2016, enterprises will devote 14 percent of their overall IT product and services spending to cloud, up from 5 percent in 2011.
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