Omnichannel Government Assistants
Unified conversational AI spanning all channels and services.

AI-powered assistants that integrate web, mobile, call centers, and kiosks into a single conversational layer. Trained on laws, regulations, and service catalogs, they guide residents through multi-agency journeys (starting a business, applying for benefits), help draft public comments in accessible language, and orchestrate identity verification and form completion across departments.
TRL
5/9Validated
Impact
5/5
Investment
4/5
Category
Software