Strategic Data & AI Literacy

Data and AI literacy has now firmly established itself in fifth place globally, highlighting the importance of equipping employees with the knowledge to leverage data responsibly. The public sector leads in data and AI literacy, reflecting its focus on building trust and digital skills.

Organizations that bridge this skill gap achieve higher ROI from AI and self-service analytics, making literacy a critical enabler for democratized data access. This trend represents a fundamental shift from technical expertise being limited to IT departments to becoming a core competency across business functions.

The high relevance of data and AI literacy underlines the important balance between human and technological capabilities required for long-term success in leveraging data and AI.